Announcement
***Sadly we are closing our store. The last day of trading is 11th February 2024***
Thank you to all of our customers who have supported us over the years xx
Featured items
Items
All Items
Reviews
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Claire on Feb 24, 2024
5 out of 5 starsThis is the 3rd time i’ve ordered party invites, they are always excellent quality. Will be ordering again.
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caroltunnah on Feb 8, 2024
5 out of 5 starsI love the tags and so so all my friends that I knit for. They are a fantastic quality and the price us right
About DoodleDaisy
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
1-3 packs = 3/4 days
4-6 packs =4/5 days
7-10 packs =6/7 days
(excluding weekends)
Please note*** dispatch times still apply to all postage options, including next day delivery.
All orders are dispatched to Etsy delivery address, it is customers responsibility to ensure details are up to date and correct.
Privacy
This Privacy Policy explains how and when I collect, use, store and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy, Ebay, Facebook, Instagram or any related sites and services.
The Information I Collect
In order to complete your purchase I will require the following information,
Name
Postal address
Email Address
Payment information
Details of what product you are ordering
Additional information is required if you are purchasing personalised, custom or invitation orders such as Name, Date, Venue Details, RSVP details and any other information you request to be printed on the order.
All information is secured digitally under a strong password.
Information Sharing and Disclosure
The legal bases I rely on to collect, use and share your information include,
- To provide my services, such as when I use your information to fulfil your order, ie
-Your postal address is used to dispatch your order.
-Your email address may be used to send you a digital proof of your order to approve before I begin to print.
-Payment information and details of the product you purchase may be used to settle disputes, or to provide customer support
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
Information Sharing
My customer information is very important to my business and is only shared for very limited reasons such as,
- Services provided to help fulfil order ie, Delivery company such as Royal mail or courier
- I share information with the sales platform you purchased from (ie Etsy, Ebay) as necessary to provide you my services and comply with my obligations under Seller Policy and Terms of Use
- Compliance with laws. I may collect, use, retain, and share your information if I believe that it is reasonably necessary to:
respond to legal process or to government requests, enforce my agreements, terms and policies, prevent, investigate, and address fraud and other illegal activity, security, or technical issues.
Data Retention
I keep personal data for as long as necessary to complete your order. Though I may also be required
to retain this information to comply with my legal and regulatory obligations. I usually keep this information for 5 years.
Digital proofs,Designs of tag and invitations are kept on digital file as follows:
-Personalised and custom order designs are kept on file to give you the opportunity to repeat order. If you do not repeat your order within one year the design is deleted.
- Personalised Invitation designs and designs with sensitive information such as addresses, Telephone numbers etc are kept on file until the occasion date has passed, again this is to give you the opportunity to repeat your order. After the Occasion date has passed the design is deleted.
-Digital proofs are deleted as soon as proof approval is given. If I do not receive proof approval, the design and usually the order is deleted and cancelled within 14 days.
Your Rights
I am the data controller of customers personal information.
-You have the right to request a copy of the personal information I hold about you,
-You have the right to request that I change, delete or restrict the information I hold on you
-If you have any concerns about the way I handle your information, you have the right to contact your local data protection authority
If you would like to request a copy of the personal information I hold on you, please feel free to email me:
Mrs Sarah Smith
doodledaisycrafts [!at] yahoo.co.uk
Alternately, you may contact me by post at:
2 Welham Walk Leicester LE4 9FW
Seller details
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